We believe every player's personal information deserves full protection. This policy explains how we handle your data.
CasinoLive protects your personal information through six core pillars.
All your data is secured with 256-bit SSL encryption. From banking details to login passwords — everything is stored in encrypted form.
CasinoLive never sells your personal data. Your identity, email, or phone number is never shared with advertisers or third parties.
We are transparent about what data we collect and why. No additional information is used without your consent.
You can update your marketing preferences at any time from your account settings. You may also submit a request to have your data deleted.
CasinoLive complies with international data protection laws. Our privacy policy is reviewed regularly by legal experts.
In the event of a data breach, all affected users will be notified by email within 72 hours.
By registering with or using CasinoLive, you agree to this privacy policy. We respect your trust and are committed to ensuring the highest level of protection for your data.
CasinoLive (https://casinolive.world) is a trusted online gaming platform for players in Bangladesh. We believe that every player's privacy is a fundamental right, which is why our Privacy Policy is built on complete transparency.
This privacy policy explains in detail: what information we collect, why we collect it, how it is stored, and what rights you have. This policy applies to CasinoLive's website, mobile app, and all other services.
Our privacy policy is built to international data protection standards. We will notify you in advance of any changes.
CasinoLive collects only the information that is necessary. We do not ask for anything beyond what is required.
| Data type | Why We Collect It |
|---|---|
| IP Address | Security & Fraud Prevention |
| Browser & device information | Improving service quality |
| Gaming History & Logs | Dispute Resolution & Account Protection |
| Transaction records | Financial Security & Reporting |
| Cookies & Tracking Data | Improving User Experience |
CasinoLive collects data through three main methods:
Information you provide during registration, login, deposits, withdrawals, or support interactions is collected directly.
Some information is collected automatically while you use the platform, via cookies, log files, and web beacon technology. This includes your browsing patterns, click history, and session duration.
Transaction confirmation data is received from our payment processing partners (Mobile Pay, Nagad, Rocket). Data may also be shared in response to lawful requests from law enforcement agencies.
Collected data is used exclusively for the following purposes:
To opt out of marketing communications at any time, click the "Unsubscribe" link in any email or contact our support team.
CasinoLive does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:
Information is shared with payment gateways, KYC verification providers, and technology infrastructure partners only to the extent necessary to deliver our services. They are not permitted to use this information for their own purposes.
Information may be disclosed pursuant to court orders, lawful requests from regulatory authorities, or national security requirements. In such cases, the affected user will be informed to the fullest extent permitted by law.
In the event of a change of ownership or merger, user data may be transferred to the new owner. You will be notified in advance by email if this occurs.
CasinoLive uses cookies on its website and app. Cookies are small text files stored on your device that help improve your platform experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
CasinoLive does not retain any data longer than necessary. Separate retention periods apply to different types of data:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Requirements |
| Transaction records | 7 years | Financial Regulations |
| KYC Documents | 5 years after account closure | Regulatory Obligations |
| Game Logs | 3 years | Dispute Resolution |
| Cookie Data | Per session or up to 1 year | Quality of Service |
| Support Contact | 2 years | Ensuring quality customer service |
Once the retention period expires, data is securely deleted or anonymized.
Every registered CasinoLive user has the following rights over their own data:
Request a copy of the information we hold about you at any time.
You may request corrections if any of your information is inaccurate.
You may request deletion of your data unless we are required to retain it by law.
You may request that your information no longer be used for specific purposes.
You may request a download of your data in a standard format.
You can opt out of any marketing communications at any time.
To exercise any of these rights, email us at support@casinolive.world. We will respond within 30 business days.
CasinoLive is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
Date of birth is verified at registration. If it is later found that a minor registered using false information, the account will be closed immediately and all collected data will be deleted.
CasinoLive uses industry-standard security technology to keep your data safe:
That said, no system is 100% secure. Please keep your password strong and never share it with anyone.
CasinoLive reserves the right to update this privacy policy at any time. When changes are made:
Continued use of the platform after the updated policy is published will be considered acceptance of the new terms.
For any privacy-related questions, requests, or complaints, please contact our Data Protection team:
For more information, visit our FAQ page or Terms & Conditions View page.
Your personal information is completely secure at CasinoLive. Register today and enjoy gaming on a platform you can trust.